Privacy Policy

1. Data Controller

AKB Collective is the data controller responsible for the processing of your personal data.

AKB Collective
VAT/CVR No.: DK46382145
kontakt@akbcollective.dk

2. What Information Do We Collect?

When you shop with us, we may collect:

• Full Name
• Shipping and Billing Address
• Email Address
• Phone Number
• Order Details and History
• Payment Information (processed securely through authorized third-party payment gateways)

3. Purpose of Data Processing

We process your personal information to:

• Process, fulfill, and deliver your orders
• Provide dedicated customer support
• Handle product returns and warranty claims
• Comply with legal, accounting, and regulatory obligations
• Enhance our webshop, services, and overall customer experience

4. Data Retention

We only retain your personal data for as long as necessary to fulfill the operational purposes for which it was collected or to satisfy legal retention requirements.

5. Disclosure to Third Parties

We only share your data with essential third-party partners when required to complete your transactions and orders, such as logistics/courier services and payment processors.

We will never sell your personal information to third parties.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request rectification of incorrect or incomplete information
• Request erasure of your data where permitted by law
• Request restriction of processing
• Data portability
• Object to data processing

7. Contact

If you have any questions concerning our privacy practices or your data, please contact us:

Email: kontakt@akbcollective.dk
VAT/CVR No.: DK46382145