Delivery at AKB Collective
Here you will find information regarding delivery times, shipping, parcel tracking, and what to do if your package is delayed.
Delivery Time
Standard delivery time is typically 10–15 business days.
Shipping
We deliver your parcel securely to your selected address.
Tracking
You will receive tracking information by email once shipped.
How Delivery Works
You Order
You complete and place your order on our webshop.
We Process
Your order is prepared and packed for dispatch.
Parcel Dispatched
You receive tracking information directly via email.
Delivery
Your package arrives at your designated delivery address.
Frequently Asked Questions About Delivery
What is the estimated delivery time?
Standard delivery is typically 10–15 business days. Delivery times may be slightly longer during peak shopping periods or public holidays.
How do I track my shipment?
As soon as your order has been dispatched, you will receive a tracking number or direct tracking link via email.
I haven't received my tracking details. What should I do?
Please check your spam or junk folder first. If you still cannot locate it, contact our customer service with your order number.
My package is delayed. What should I do?
Contact us with your order number, and our team will promptly investigate the shipment status with the courier.
Can I change my delivery address?
Please contact us as quickly as possible. If your order has not been processed or dispatched yet, we may be able to update the address.
We are happy to assist you
Missing your tracking link, or has your parcel been delayed? Contact us with your order number.